This policy describes the information we process to support products and features offered by Xchange Mall
To provide the Xchange Mall Products, we must process information about you. The types of information we collect depend on how you use our Products. You can learn how to access and delete information we collect by visiting the Xchange Mall Dashboard.
Things you and others do and provide.As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with our Products, and we combine this information across different devices you use. For example, we use information collected about your use of our Products on your phone to better personalize the content (including ads) or features you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device.
Information we obtain from these devices includes:Advertisers, app developers, and publishers can send us information through Xchange Mall Business Tools they use, including our social plug-ins (such as the Favorite/Like button), Xchange Mall Login, our APIs and SDKs, or the Xchange Mall pixel. These partners provide information about your activities off Xchange Mall—including information about your device, websites you visit, purchases you make, the ads you see, and how you use their services—whether or not you have a Xchange Mall account or are logged into Xchange Mall. For example, a game developer could use our API to tell us what games you play, or a business could tell us about a purchase you made in its store. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.
Partners receive your data when you visit or use their services or through third parties they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us.
We use the information we have (subject to choices you make) as described below and to provide and support the Xchange Mall Products and related services described in the Xchange Mall Terms. Here's how:
We use the information we have to deliver our Products, including to personalize features and content (including ads) and make suggestions for you (such as groups or events you may be interested in or topics you may want to follow) on and off our Products. To create personalized Products that are unique and relevant to you, we use your connections, preferences, interests and activities based on the data we collect and learn from you and others (including any data with special protections you choose to provide); how you use and interact with our Products; and the people, places, or things you're connected to and interested in on and off our Products. Learn more about how we use information about you to personalize your Xchange Mall experience, including features, content and recommendations in Xchange Mall Products.
We use the information we have (including your activity off our Products, such as the websites you visit and ads you see) to help advertisers and other partners measure the effectiveness and distribution of their ads and services, and understand the types of people who use their services and how people interact with their websites, apps, and services.
We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off of Xchange Mall Products. For example, we use data we have to investigate suspicious activity or violations of our terms or policies, or to detect when someone needs help.
We use the information we have to send you marketing communications, communicate with you about our Products, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We use the information we have (including from research partners we collaborate with) to conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
Your information is shared with others in the following ways:
Sharing on Xchange Mall ProductsWhen you share and communicate using our Products, you choose the audience for what you share. For example, when you post on Xchange Mall, you select the audience for the post, such as a group, all of your friends, the public, or a customized list of people. Similarly, when you communicate with people or businesses, those people and businesses can see the content you send. Your network can also see actions you have taken on our Products, including engagement with ads and sponsored content. We also let other accounts see who has viewed their Xchange Mall Stories.
Public information can be seen by anyone, on or off our Products, including if they don't have an account. This includes your Xchange Mall username; any information you share with a public audience; information in your public profile on Xchange Mall; and content you share on a Xchange Mall Page, or any of our public forums. You, other people using Xchange Mall, and we can provide access to or send public information to anyone on or off our Products, including in other Xchange Mall Company Products, in search results, or through tools and APIs. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Products.
You should consider who you choose to share with, because people who can see your activity on our Products can choose to share it with others on and off our Products, including people and businesses outside the audience you shared with. For example, when you share a post or send a message to specific friends or accounts, they can download, screenshot, or reshare that content to others across or off our Products, in person or in virtual reality experiences such as Xchange Mall Spaces. Also, when you comment on someone else's post or react to their content, your comment or reaction is visible to anyone who can see the other person's content, and that person can change the audience later.
People can also use our Products to create and share content about you with the audience they choose. For example, people can share a photo of you in a Story, mention or tag you at a location in a post, or share information about you in their posts or messages. If you are uncomfortable with what others have shared about you on our Products, you can learn how to report the content.
People in your networks can see signals telling them whether you are active on our Products, including whether you are currently active on Xchange Mall, or when you last used our Products.
When you choose to use third-party apps, websites, or other services that use, or are integrated with, our Products, they can receive information about what you post or share. For example, when you play a game with your Xchange Mall friends or use a Xchange Mall Comment or Share button on a website, the game developer or website can receive information about your activities in the game or receive a comment or link that you share from the website on Xchange Mall. Also, when you download or use such third-party services, they can access your public profile on Xchange Mall, and any information that you share with them. Apps and websites you use may receive your list of Xchange Mall friends if you choose to share it with them. But apps and websites you use will not be able to receive any other information about your Xchange Mall friends from you, or information about any of your Xchange Mall buddies (although your friends and buddies may, of course, choose to share this information themselves). Information collected by these third-party services is subject to their own terms and policies, not this one.
Devices and operating systems providing native versions of Xchange Mall (i.e. where we have not developed our own first-party apps) will have access to all information you choose to share with them, including information your friends share with you, so they can provide our core functionality to you.
We reduce the data that an app can request without app review to include only name, username and bio, profile photo and email address. Requesting any other data will require our approval.
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.
We work with third-party partners who help us provide and improve our Products or who use Xchange Mall Business Tools to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don't sell any of your information to anyone, and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their posts, listings, Pages, videos and other content on and off the Xchange Mall Products. For example, Page admins and business profiles receive information about the number of people or accounts who viewed, reacted to, or commented on their posts, as well as aggregate demographic and other information that helps them understand interactions with their Page or account.
We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information to advertisers (for example, that an ad was seen by a woman between the ages of 25 and 34 who lives in Madrid and likes software engineering) to help them better understand their audience. We also confirm which Xchange Mall ads led you to make a purchase or take an action with an advertiser.
We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
When you subscribe to receive premium content, or buy something from a seller in our Products, the content creator or seller can receive your public information and other information you share with them, as well as the information needed to complete the transaction, including shipping and contact details.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
We also provide information and content to research partners and academics to conduct research that advances scholarship and innovation that support our business or mission, and enhances discovery and innovation on topics of general social welfare, technological advancement, public interest, health and well-being.
We share information with law enforcement or in response to legal requests in the circumstances outlined below.
Learn more about how you can control the information about you that you or others share with third-party partners in the Xchange Mall Dashboard.
We will provide you with the ability to access, rectify, port and erase your data. Learn more in your Xchange Mall Dashboard.
We store data until it is no longer necessary to provide our services and Xchange Mall Products, or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs. For example, when you search for something on Xchange Mall, you can access and delete that query from within your search history at any time, but the log of that search is deleted after 6 months. If you submit a copy of your government-issued ID for account verification purposes, we delete that copy 30 days after submission.
When you delete your account, we delete things you have posted, such as your photos and status updates, and you won't be able to recover that information later. Information that others have shared about you isn't part of your account and won't be deleted. If you don't want to delete your account but want to temporarily stop using the Products, you can deactivate your account instead. To delete your account at any time, please visit the Xchange Mall Dashboard.
We access, preserve and share your information with regulators, law enforcement or others:
Information we receive about you (including financial transaction data related to purchases made with Xchange Mall) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
We share information globally, both internally within the Xchange Mall Companies, and externally with our partners and with those you connect and share with around the world in accordance with this policy. Your information may, for example, be transferred or transmitted to, or stored and processed in the United States or other countries outside of where you live for the purposes as described in this policy. These data transfers are necessary to provide the services set forth in the Xchange Mall Terms and to globally operate and provide our Products to you. We utilize standard contract clauses, rely on the European Commission's adequacy decisions about certain countries, as applicable, and obtain your consent for these data transfers to the United States and other countries.
We'll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Products.
You can learn more about how privacy works on Xchange Mall. If you have questions about this policy, you can contact us as described below. You can contact us online or by mail at:
Xchange Mall, Inc.
